Last Updated: July 14, 2026

Welcome to Roja Fashion. These Terms & Conditions govern your access to and use of rojafashion.com and all products and services offered through our website.

By accessing, browsing, creating an account, or placing an order on our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.

2. User Account

Creating an account is optional. Customers may also place orders using Guest Checkout.

If you create an account, you are responsible for:

  • Keeping your login credentials secure.
  • Maintaining accurate account information.
  • All activities performed under your account.

Roja Fashion reserves the right to suspend or terminate any account that violates these Terms & Conditions or is involved in fraudulent or suspicious activities.

3. Product Information

We make every effort to display accurate product descriptions, images, specifications, sizes, and prices.

However:

  • Product colors may appear slightly different due to different screen settings and lighting conditions.
  • Minor differences in measurements or finishing may occur during production.
  • Product images are provided for reference purposes.

Roja Fashion reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

While we strive to ensure pricing accuracy, typographical or technical errors may occasionally occur. In such cases, Roja Fashion reserves the right to cancel or refuse any order placed with incorrect pricing.

5. Product Availability

Although our inventory is updated regularly, product availability cannot always be guaranteed.

If a product becomes unavailable after an order has been placed, Roja Fashion reserves the right to:

  • Cancel the order.
  • Offer an alternative product where applicable.
  • Issue a refund if payment has already been received.

6. Orders

Submitting an order does not automatically mean the order has been accepted.

Roja Fashion reserves the right to:

  • Accept or reject any order.
  • Verify customer information before processing.
  • Cancel orders suspected of fraud or misuse.
  • Cancel orders due to stock shortages or pricing errors.

7. Order Cancellation

Customers may cancel an order before it has been shipped.

Orders cannot be cancelled once they have been handed over to the shipping partner.

Cancellation options:

  • Registered users may request cancellation from their account dashboard (where available).
  • Customers may also cancel an order by calling our customer support number and providing their Order Number.

8. Payment

Roja Fashion offers multiple payment options.

Cash on Delivery (COD)

  • Available only within Bangladesh.
  • COD may not be available for every product.
  • Product eligibility will be displayed during checkout.

Online Payment

Online payments are processed through secure third-party payment gateways.

The available payment methods will always be displayed during checkout.

9. Shipping & Delivery

Roja Fashion delivers products throughout Bangladesh and also accepts international orders where available.

Orders are processed as quickly as possible and are generally handed over to our shipping partners on the same business day.

Delivery time depends on:

  • Delivery location
  • Courier performance
  • Public holidays
  • Weather conditions
  • Customs procedures (for international orders)
  • Other circumstances beyond our control

Shipping charges will be displayed during checkout before the customer confirms the order.

10. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers are encouraged to read that policy before placing an order.

11. Customer Responsibilities

Customers are responsible for:

  • Providing accurate delivery information.
  • Providing a valid phone number.
  • Being available to receive deliveries.
  • Carefully reviewing product details before placing an order.

Roja Fashion shall not be responsible for delays or delivery issues caused by incorrect customer information.

12. Intellectual Property

All content available on this website, including but not limited to:

  • Logo
  • Brand Name
  • Product Images
  • Product Descriptions
  • Website Design
  • Graphics
  • Text
  • Icons
  • Digital Content

is the exclusive property of Roja Fashion unless otherwise stated.

No content may be copied, reproduced, republished, distributed, or used for commercial purposes without prior written permission.

13. Prohibited Activities

Users must not:

  • Use the website for unlawful purposes.
  • Attempt to hack or damage the website.
  • Upload malicious software or harmful code.
  • Copy website content without permission.
  • Interfere with website security or functionality.
  • Submit false or misleading information.

Violation of these rules may result in account suspension, order cancellation, or legal action where applicable.

14. Third-Party Services

Our website may integrate third-party services including:

  • Payment Gateway Providers
  • Shipping Providers
  • Analytics Services
  • Marketing Platforms

Roja Fashion is not responsible for interruptions, delays, or issues arising from these third-party services.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Roja Fashion shall not be liable for:

  • Delivery delays beyond our control.
  • Temporary website downtime.
  • Technical errors.
  • Product availability issues.
  • Losses arising from misuse of the website.
  • Damages caused by third-party service providers.

16. Changes to These Terms

Roja Fashion reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on this website.

Customers are encouraged to review this page periodically.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the People’s Republic of Bangladesh.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Bangladesh.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Roja Fashion

Website: https://rojafashion.com

Email: info@rojafashion.com

Phone: 01938600918

WhatsApp: 01743651113

Address: Dhaka, Kamrangirchar, Nobi Nagar, Bangladesh