Last Updated: July 14, 2026

At Roja Fashion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from rojafashion.com.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website, place an order, create an account, or contact us, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address

Order Information

  • Products Ordered
  • Order History
  • Payment Method
  • Order Status

Technical Information

We may automatically collect certain technical information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Source
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Verify customer identity when necessary.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Process cancellations, returns, and refunds.
  • Improve our website performance and user experience.
  • Detect fraud, abuse, or unauthorized activity.
  • Comply with applicable legal obligations.
  • Send promotional offers or marketing communications (only where permitted).

3. Cookies

Roja Fashion uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Keep products in your shopping cart.
  • Remember your preferences.
  • Maintain login sessions.
  • Improve website performance.
  • Analyze visitor behavior.
  • Measure advertising performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Analytics and Tracking Technologies

To understand how visitors use our website and improve our services, we may use third-party analytics and marketing tools, including:

  • Google Analytics (GA4)
  • Google Search Console
  • Meta Pixel
  • Facebook Conversion API
  • Google Ads Conversion Tracking

These services may collect technical information such as browser details, IP address, device information, pages visited, and user interactions.

5. Payment Information

Roja Fashion offers Cash on Delivery (COD) on eligible products within Bangladesh.

Online payments are processed through secure third-party payment gateway providers. We do not store your complete debit card, credit card, or banking credentials on our servers.

The available payment methods will always be displayed during checkout.

6. Order Information

When you place an order, we retain the necessary information to:

  • Process your purchase.
  • Deliver your order.
  • Provide customer support.
  • Handle returns or refunds.
  • Maintain order records for business and legal purposes.

7. User Accounts

Creating an account is optional. Customers may also place orders using Guest Checkout.

Registered users can:

  • View their order history.
  • Manage account information.
  • Update personal details.
  • Request account deletion.

Upon receiving an account deletion request, we will remove or anonymize personal information where legally permitted. Certain records may be retained to comply with tax, accounting, fraud prevention, or other legal obligations.

8. Sharing of Information

Roja Fashion does not sell, rent, or trade your personal information.

We may share limited information only with trusted third parties when necessary to operate our business, including:

  • Payment Gateway Providers
  • Shipping and Delivery Partners
  • Website Hosting Providers
  • Analytics Providers
  • Government Authorities when legally required

These parties receive only the information necessary to perform their services.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we take appropriate security measures, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

10. International Orders

Roja Fashion accepts international orders where available.

If your information is transferred across international borders for order fulfillment or customer support, we will take reasonable measures to ensure it remains protected.

11. Product Reviews

Customers may submit reviews for purchased products.

By submitting a review, you grant Roja Fashion permission to display the review, rating, and any accompanying content on the website.

We reserve the right to remove reviews that contain offensive, misleading, unlawful, spam, or inappropriate content.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such information is discovered, it will be removed as soon as reasonably possible.

13. Third-Party Links

Our website may contain links to third-party websites or services.

Roja Fashion is not responsible for the privacy practices, security, or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

14. Changes to This Privacy Policy

Roja Fashion may update this Privacy Policy at any time without prior notice.

Any changes will become effective immediately after they are published on this page. We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Roja Fashion

Website: https://rojafashion.com

Email: info@rojafashion.com

Phone: 01938600918

WhatsApp: 01743651113

Address: Dhaka, Kamrangirchar, Nobi Nagar, Bangladesh